Export Case Study: 348 pcs Multi-Sensor Smart Home Safety System (WL-CMS01) Delivered to Ho Chi Minh

Export Success: Multi-Sensor Smart Home Safety System (WL-CMS01) — Ho Chi Minh City, Vietnam

This case study documents Wanlin Fire Protection's successful export project supplying Multi-Sensor Smart Home Safety System (WL-CMS01) to a leading building materials supplier in Ho Chi Minh City, Vietnam.

Project Overview

Client Challenge

The building materials supplier in Ho Chi Minh City was looking to expand its home fire safety product range to meet growing residential market demand in Vietnam. Previous suppliers had issues with:

• Inconsistent product quality between batches


• Missing RoHS / LPCB certification documentation


• Long lead times (60+ days) causing stock-outs


• Limited APP localization — English-only interface unsuitable for Vietnam consumers

Wanlin's Solution

Wanlin assigned a dedicated export account manager to the Ho Chi Minh City client and provided:

1. Pre-shipment QC inspection by SGS at Wanlin factory — client received full report before payment.

2. Complete RoHS / LPCB documentation package — accepted by Vietnam customs on first submission.

3. Customized packaging with Vietnam language instructions and local compliance marks.

4. 5-week delivery via sea freight (FCL) + DHL air for urgent replenishment orders.

5. English + local-language APP — reducing customer support burden for the Ho Chi Minh City client.

Results After 6 Months

• Zero quality-related returns from end consumers in Vietnam


• 90% repeat purchase rate among end users who registered the APP


• Client expanded from 1 SKU to 4 Wanlin product lines


• Second order placed within 3 months — quantity increased by 58%


• Achieved ISO 9001 factory audit acceptance by Vietnam insurance partner

Client Testimonial

"Wanlin is the most reliable China factory partner we have worked with in the home fire safety category. Their certification documentation is complete, their quality control is consistent, and their export team responds quickly. We plan to grow our Wanlin SKUs to cover our entire fire safety product range in Vietnam."

— Procurement Manager, Building Materials Supplier, Ho Chi Minh City

Start Your Partnership with Wanlin

Export Service Hotline: +8613261677119

Email: wanlinfirecontrol@163.com

Website: www.wanlinfire.com

Published Date

2026-06-09

Contact

Export Service Hotline: +8613261677119

Email: wanlinfirecontrol@163.com

Website: www.wanlinfire.com